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Professional Measurement FAQs

Software Solutions

How do I install the app on my iOS or Android device?

Connect your device to the Internet and have a valid email account created. Open the App Store or Google Play and search for the app; i.e. “LaserSoft QuickMap”. Install the app on the device and get to the screen where the License Key is entered. Logon to LTI’s License Manager and generate a License Key for the app you purchased. Enter this key into the device and you are ready to go.

How do I transfer files from my iOS or Android device?

Most LTI apps allow you to email files directly or you can open your email client and send them manually. Alternatively, your device may be cabled to a PC and then files can be transferred using iTunes or Google Drive.

TruPulse® 200

How do I change the measurement units?

The TruPulse 200 gives you the option of taking measurements using Feet, Meters, or Yards. To change the measurement units, long press the down arrow until Units appears in the display. Press the fire button. The current measurement unit will show in the display. Use the up or down arrow to scroll through the options (Feet, Meters, and Yards). Press the fire button to select the displayed measurement unit and return to the main display.

Why are my distance, height, or inclination measurements not accurate?

The tilt sensor may be out of alignment. The integrated tilt sensor measures inclination that the TruPulse uses to calculate horizontal distance, vertical distance, and height. If the inclination is not accurate, then the calculated measurements will not be accurate. For instructions on realigning the tilt sensor click here.

Why won’t any distance measurements show in the display?

The TruPulse was not able to acquire a target.

  1. Aim at the target and try the shot again.
  2. With the fire button held down, the laser will fire for a maximum of 10 seconds. Keep the fire button pressed long enough for the TruPulse to lock onto a target.
  3. The instrument may be set to filter mode. Change to standard target mode by long pressing the up arrow, the display will change to show the current target mode. Use the up or down arrow to scroll through the five different target modes. When Std is displayed push the fire button to select the standard target mode and return to the measurement mode.

TruPulse 360°

How can I find the declination value for my location?

The magnetic declination for your location can be computed by visiting the NOAA’s National Geophysical Data Center website). Declination will be given to you in degrees and minutes. This value will need to be converted to decimal degrees for entry into the TruPulse. Declination will be positive for east or negative for west. For instruction on settings declination in the TruPulse 360 click here.

How do I change the measurement units?

The TruPulse® 360° gives you the option of taking distance measurements using feet, meters, or yards, and inclination measurements using degrees or percent slope. To change the measurement units, long press the down arrow until Units appears in the display. Press the fire button. The current measurement unit will show in the display. Use the up or down arrow to scroll through the options (Feet, Meters, and Yards). Press the fire button to select the displayed measurement unit. Use up or down arrow to scroll through the options (Degrees and Percent). Press the fire button to select the displayed measurement unit and return to the main display.

Why am I getting a Fail 3 message when doing the compass (horizontal angle) calibration?
  1. The TruPulse uses the integrated tilt sensor to determine if the unit is being held in the correct orientation during the horizontal angle compass calibration. Realign the tilt sensor and try the calibration again. For instructions on realigning the tilt sensor click here.
  2. The compass is susceptible to magnetic interference and should be kept away from all ferro-magnetic materials and strong magnetic fields when performing the compass calibration. Do not perform the calibration inside a building, or in or near vehicles. For additional information on what may interfere with the compass see the sections on Local Magnetic Attractions and Field Tests for Local Magnetic Conditions.
Why are my azimuth values not accurate?
  1. The compass is susceptible to magnetic interference and
    should be kept away from all ferro-magnetic materials and strong magnetic fields. For additional information, see the sections on Local Magnetic Attractions and Field Tests for Local Magnetic Conditions.
  2. A horizontal angle compass calibration should be performed on-site each time you change locations. For instructions, see the section Horizontal Angle Compass Calibration Routine.
  3. If you have declination turned on in the TruPulse 360°, make sure the value is correct for your location. For additional information on magnetic declination and entering a declination value click here.
Why are my distance, height, or inclination measurements not accurate?

The tilt sensor may be out of alignment. The integrated tilt sensor measures inclination that the TruPulse uses to calculate horizontal distance, vertical distance, and height. If the inclination is not accurate, then the calculated measurements will not be accurate. For instructions on realigning the tilt sensor click here.

Why won't any distance measurements show in the display?

The TruPulse was not able to acquire a target.

  1. Aim at the target and try the shot again.
  2. With the fire button held down, the laser will fire for a maximum of 10 seconds. Keep the fire button pressed long enough for the TruPulse to lock onto a target.
  3. The instrument may be set to filter mode. Change to standard target mode by long pressing the up arrow, the display will change to show the current target mode. Use the up or down arrow to scroll through the five different target modes. When Std is displayed push the fire button to select the standard target mode and return to the measurement mode.

TruPoint™ 300

How many zoom levels does the TruPoint 300 have?

The integrated digital Pointfinder in the device has an overview camera and additional 1x, 2x and 4x zoom. You can see in the middle of the status bar of the screen, which zoom level you have selected. To change from one zoom level to the next one you have to press the “up/down arrow keys” or you zoom in on the touchscreen as you are used to on mobile phones.

Can I take photos with the TruPoint 300 and what is the resolution?

Yes, it is possible to take photos and screenshots. The photos taken have a resolution of 800 x 600 pixels and screenshots have a resolution of 240 x 400 pixels. The photos and screenshots are saved in jpg format.

How can I download my photos from the TruPoint 300 to a computer?

Photos and screenshots can be downloaded to a computer via USB interface. The TruPoint 300 will be automatically connected (plug and play). It is now possible to download data from the TruPoint 300 by using of a file manager like the Windows Explorer.

Please note: It is not possible to upload data to the TruPoint 300 and it is not possible to delete files from the computer. Deleting files must be directly done in the TruPoint 300 Gallery function.

Can the brightness in the digital Pointfinder be adjusted?

Yes, when turning the digital Poinfinder on it is indicated in the display that you can change the brightness with the left and right arrow keys on the keypad.

Why is the laser dot on short distances not centered to the crosshair respectively jumps from the middle of the screen to the laser dot?

Since the laser exit is not in the same axis as the camera there will be the so called parallax error. This means that on short distances the laser deviates from the haircross on the display. The TruPoint 300 uses a software which detects the laser dot and corrects the haircross on the display accordingly. This also works in conditions with strong ambient light where the laser dot is not visible to the naked eye and ensures the user is measuring to the laser dot independently to any parallax error.

How accurate is the tilt sensor in the TruPoint 300?

The accuracy of the tilt sensor in the device is ±0.1° to the housing of the device. To the laser beam the maximum deviation can be up to -0.1° and +0.2°. This applies at room temperature (20°C – 30°C). At any other temperatures the maximum deviation increases by ±0.1°.

What is the angular range of the tilt sensor in the TruPoint 300?

The integrated tilt sensor in the TruPoint 300 functions in the range 360° and at a transverse tilt of < ±10°. If the device is held at > ±10° transversely, the info code “i156” appears in the display and indicates that the device is tilted too much.

Why can I do levelling of the TruPoint 300 and repeatedly must do it for some of the functions?

If measurement results should refer to a horizontal plane (e.g. absolute measurements or measurements to use in CAD systems) the instrument must be calibrated right before measuring. Doing this errors from slightly inclined measuring bases are automatically compensated. The range for this levelling is +/- 5°.

Which area is measured when using the Smart Area Function?

The area given by the measured points will be measured. So if the area is inclined as it is e.g. on a roof of a building the real area will be measured.

The TruPoint 300 includes functions for measuring with the picture. What is the accuracy of such measurements?

The accuracy highly depends on how the function is used. Best results can be achieved when the measuring object is displayed maximum size at the TRUPOINT 300. In such case the accuracy is below 1% of the measured object. This applies for width, area and diameter measurements.

Can the historical storage memory of 30 values in the device be erased?

Yes, the memory in the device can be erased by pressing the delete button when in the memory. All memory values will be deleted.

How can I program my favorite (mostly used functions) on the self programmable keys?

Press the left or right top key for about 2 sec.. An overview (“Favorites”) with all functions appears on the display. Choose the preferred function and press then the left or right top key where you want to have the favorite behind. The favorite is now saved.

What Bluetooth technology is integrated in the TruPoint 300?

The TruPoint 300 has Bluetooth® SMART (also called low energy) integrated. The device is working with Smartphones or tablets that have Bluetooth 4.0 integrated or are Smart Ready. Also it is required that its operating system is supporting this Bluetooth® standard which is the case for iOS, Android 4.3 or newer, Windows 8.

Can I send measurement data from a TruPoint 300 to Apple mobile devices?

Yes with the TruPoint 300 it is possible to communicate with Apple mobile devices. Send measurement data to iPhone (iPhone 4S, iPhone 5, iPhone 5s, iPhone 5c), iPad3, iPad 4, iPad mini, iPod touch (Gen. 5).

(–> Bluetooth® 4.0) It is possible to use TruPoint 300 supporting apps from the app store (use App mode in TruPoint 300 device) or to connect the TruPoint 300 in the Bluetooth manager as a keyboard device where you can send the measurement data to the cursor position in any app (use text or spreadsheet mode in TruPoint 300 device). The corresponding modes in the TruPoint 300 device needs to be set in the Setting menu of the TruPoint 300.

On my iOS device the keyboard is not showing up in the display once I transferred data from a TRUPOINT 300 in keyboard mode.

Press the left favorite key, the center of the icon turns green. Press now the +/- key on the TruPoint 300. The keyboard in the display of your iOS device will appear.

Can I send measurement data from a TruPoint 300 to Android devices?

Yes with the TruPoint 300 it is now possible to communicate with Android devices. Its operating system must be 4.3 or higher. Send measurement data to Android devices that include Bluetooth 4.0. Used Apps should support the corresponding Bluetooth® standard.

Can I send measurement data from a TruPoint 300 to Windows computers?

Yes with the TruPoint 300 it is possible to transfer data to Windows computers. The TruPoint 300 is “treated” as a keyboard. For this add the TruPoint 300 in the device manager as a keyboard device. You can then send the measurement data from the TruPoint 300 to the cursor position in any program (use text or spreadsheet mode in TruPoint 300 device). The corresponding modes in the TruPoint 300 device needs to be set in the Setting menu of the TruPoint 300. The Windows computer must have the operating system Windows 8.1 or higher and Bluetooth 4.0.

How long does it take to charge the Li-Ion battery of the TruPoint 300?

This depends from the used charger. With the charger out of the scope of delivery it takes approx. 4hours to charge the Li-ion battery.

Is it possible to replace the Li-Ion battery of the TruPoint 300?

The Li-ion battery can be replaced in service cases only. Please contact your dealer for a replacement set of the Li-ion battery.

iPhone® is a registered trademark of Apple Inc. Android is a trademark of Google LLC. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc., and any use of such marks by Laser Tech is under license. Other trademarks and trade names are those of their respective owners.