Traffic Safety FAQs

Please refer to our Troubleshooting Connectivity Guide.

Connect your device to the Internet and have a valid email account created. Open the App Store or Google Play and search for the app by name. Install the app on the device and get to the screen where the License Key is entered. Logon to LTI’s License Manager and generate a License Key for the app you purchased. Enter this key into the device and you are ready to go.

Most LTI apps allow you to email files directly or you can open your email client and send them manually. Alternatively, your device may be cabled to a PC and then files can be transferred using iTunes or Google Drive.

Speed measurement deletions cannot be undone, and correcting this mistake will require the user to either reshoot or manually re-add the speed measurement.

Error messages are often self-explanatory. Clear the message and correct the error before proceeding. If the error continues, restart SpeedStat. If the error persists, restart your PC.

If this does not help, fill out a technical support form or call us at 1.877.696.2584 for further support.

For cabled connections: ensure that the 4-pin end is securely and correctly connected to your laser rangefinder. Also ensure the DB9 end is securely and correctly connected to the PC. or in the USB converter, if one is in use.

For Bluetooth connections: verify that the Bluetooth feature is turned on and set to “bt_On”.

Here’s how:

1. Power on the unit
2. Press the button until you see “bt” options in your unit’s scope display
3. Use the up or down arrow buttons to toggle through the options
4. Press the fire button to make your selection

Tip: ensure that the laser rangefinder’s batteries are fresh. Be aware that Bluetooth connections use more battery than cabled connections. When batteries get low, the laser may fire but may not have enough power to send data out the serial port to your PC.

The TruSpeed Sxb, which is able to connect wirelessly to mobile devices.

The SpeedCapture app receives data from the laser and overlays it onto images of infractions. To do this, you need to be able to physically connect a cell phone or tablet to the laser, to view the camera through the scope lens.

The TruSpeed Sxb is the only device capable of this with a commercially available adapter.

There are many brands on the market that will work. One that we have had good luck with is the PhoneSkope (www.skopeindustries.com)

Check to make sure that Location Services is turned on in the device and that a position is available.

Make sure that the Connection icon is lit up, which shows the laser is wirelessly connected to the device.

First test out the device itself to rule out environmental variables. Can you measure to a wall that is more than 50 feet away? If not, check the scope alignment and restore the unit to factory defaults. Refer to our user manual on how to perform a factory reset.

Tip: If measuring in a short range to small targets, try aiming slightly above the usual target point.

If this does not help, fill out a technical support form or call us at 1.877.696.2584 for further support.

Make sure you have a clear line of sight to your targets. You’ll also want to check the scope alignment and fill out a service and repair form or call us at 1.877.696.2584 if you notice any issues. Additionally, if it is raining, snowing, or foggy, try activating the device’s Weather Mode option. Refer to your user manual on how to activate Weather Mode.

So long as you have a clear line of sight to your targets, there are only a few factors that can impact your maximum range for target acquisition. Rain, fog, or snow can all be culprits, which can be mitigated by activating your unit’s Weather Mode option. Refer to your user manual on how to activate Weather Mode.

Acquiring targets through glass will also limit your unit’s maximum range, and regular lens cleaning is recommended.

If this does not help, fill out a technical support form or call us at 1.877.696.2584 for further support..

Shoot through the center of the windshield, especially if your windshield is bubble-shaped. You’ll also want to activate the device’s Weather Mode option and keep in mind that the minimum range will be 200 feet. Refer to your user manual on how to activate Weather Mode.

Activate your device’s Weather Mode option and keep in mind that the minimum range will be 200 feet. Refer to your user manual on how to activate Weather Mode.

Start with the basics and verify that the battery is installed correctly. If it is, try replacing the batteries. If the unit still has issues turning on or holding power, fill out a service and repair form or call us at 1.877.696.2584.

Tip: keep in mind that the instrument automatically powers off if there is no activity for a period of 30 seconds

Try adjusting the reticle’s intensity:

If this does not help, fill out a service and repair form or call us at 1.877.696.2584 for further support.

There are a few steps that can help increase your aiming reticle’s visibility. First, try tapping the button to increase the intensity of the aiming reticle.

You can also try adjusting the unit’s polarizing filter to boost reticle visibility.

If this does not help, fill out a technical support form or call us at 1.877.696.2584 for further support.

Start with the basics and verify that the batteries are installed correctly. If they are, try replacing the batteries. If the unit still has issues turning on or holding power, fill out a service and repair form or call us at 1.877.696.2584.

Tip: keep in mind that the instrument automatically powers off if there is no activity for a period of 15 minutes.

Press the button to toggle through the various measurement results after you have recorded a shot to your target.

If this does not help, fill out a technical support form or call us at 1.877.696.2584 for further support.

First, verify that the Bluetooth feature in your TruSpeed Sxb unit is set to either:

• bt_Enc, if using a MapStar TruAngle angle encoder

 or

• bt_On, if not using a MapStar TruAngle angle encoder

Here’s how:

1. Power on the unit
2. Press the button until you see “bt” options in your unit’s scope display
3. Use the up or down arrow buttons to toggle through the options
4. Press the fire button to make your selection

If this does not help, fill out a technical support form or call us at 1.877.696.2584 for further support.

Make sure you have a clear line of sight to your targets. After that, you can:

• Check the scope alignment
• Turn on Weather Mode active if it is raining, snowing, or foggy (Keep in mind that the minimum range will be 200 feet)
• When measuring a short range to a small target, aim slightly above the target

If this does not help, fill out a technical support form or call us at 1.877.696.2584 for further support.

Here are some things to keep in mind when getting the most out of your TruVISION unit’s range distance:

• Make sure you have a clear line of sight to your targets.
• Rain or fog will reduce the unit’s maximum range.
• Is the Weather Mode active? If not, turn it ON. (Keep in mind that the minimum range will be 200 feet)
• Acquiring targets through glass will reduce the unit’s maximum range.
• Make sure the Lenses are clean

If this does not help, fill out a technical support form or call us at 1.877.696.2584 for further support.

Is the Weather Mode active? If not, turn it ON. If not, turn it ON.

Keep in mind that the minimum range is 200 feet.

It may be necessary to adjust the Tracking Distance (see page 19 of your user manual) or Auto Capture Distance (Page 21).

Enable the Auto Shutter Speed function or select a slower shutter speed (see page 32 of your user manual).

Enable the Auto Shutter Speed function and/or select a faster shutter speed (see page 32 of your user manual)

1. After the TruVISION powers OFF, remove the SD Card.
2. Slide the small plastic toggle out of the ‘lock’ position.

If this does not help, fill out a technical support form or call us at 1.877.696.2584 for further support.

This message is displayed when you press the Fire button to start image capture and your TruVISION does not recognize the SD Card as being registered.

Contact your authorized LTI Dealer for assistance.

The TruVISION interface displays the most recent 28 folders. If the SD Card contains more than 28 folders, transfer files to the Office PC.

If the Battery Pack is accidentally removed or the SD Card is rejected while a film clip is being saved, the Film Number may not be increased. The folder will have two motion clips that have the same Film Number and the first file will be damaged.

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LTI 20/20 TruSpeed® Series Brochure

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